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Ford Focus and C-Max Electric Power Steering Repair2010 – 2015 Ford Focus and C-Max Power Steering Motor Failure

The power steering rack, motor, and combined module in the Ford Focus and C-Max models (2010-2015) are prone to common failures. Owners may encounter a sudden and complete loss of power-assisted steering, resulting in heavy steering effort. The dashboard may display the warning message: ‘Power steering fault service required.’

The Ford Focus and C-Max power steering rack, motor and combined module, fitted to the build range 2010 to 2015, is a common failing part.

This steering rack with mounted electric power steering motor and module will often fail completely and suddenly, leading to a complete loss of power assisted steering. This will cause the steering to become very heavy, requiring the person driving the car to input a lot more effort into the steering wheel, also the warning message: ‘Power steering fault service required’ will appear on the Focus and C-Max dash cluster.

The most common fault codes to be stored are U3000 – 96 – Control Module, U3000 – 49 – Power Steering Control Unit Fault and U3000 – 53 – Control Module and finally C102D-00-C8 – High Friction Inside Power Steering.

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Common Fault Codes:

Water Ingress Issues:

Fault codes U3000 – 49 and U3000 – 53 may be triggered by water ingress on the column side of the steering rack. The water enters around the bulkhead boot and the joint housing, damaging the torque sensor. Excessive mechanical resistance within the power steering rack, causing code C102D – 00, is often due to water ingress on the module side of the rack.

Battery Voltage Related Issue:

Code U3000 – 96 is usually logged with code U3003 – 13 – Battery Voltage. This occurs when the power steering attempts to function with low battery voltage. Rectifying the battery voltage issue can clear this fault code.

Solution:

Repair is not a viable option due to severe water damage, particularly to the main bearing. The recommended solution is to order a replacement rack, motor, and ECU. Options include visiting the dealership or ordering replacements from specialists such as WPS.

Common Symptoms:

  • Complete power steering failure
  • ‘Power steering fault service required’ message displayed

Affected Vehicles:

Common Failing Part Numbers: (Ford Focus & C-Max)

Test and Rebuild:

Our in-house Hardware In-the-Loop rigs and testing procedures thoroughly identify and repair defects in PCM/ECUs. Utilizing OEM or higher-rated components, we offer a full Lifetime Warranty, ensuring lasting reliability.

Programming:

With every Ford Focus and C-Max Power Steering Motor or replacement unit, we update the software to the latest version. No additional programming is required – simple plug and play.

Quality Assurance:

Working closely with dealerships and specialists, our work defect rate is below 0.49% on all rebuilds. Our commitment to high standards is reflected in our rigorous quality control.

Warranty:

Lifetime unlimited mileage warranty.

Rebuilding Process:

  1. Pay for the rebuild here.
  2. Print the payment/booking confirmation email.
  3. Package the Ford Focus and C-Max Power Steering securely with the confirmation email.
  4. Send the package via tracked courier (shipping instructions in the confirmation email).
  5. Upon receipt, we test, rebuild, and return your Ford Focus and C-Max Power Steering with an unlimited mileage lifetime warranty. (Refund available if the unit is not faulty, minus a small testing fee and return shipping)

Alternative Payment Option:

  1. Fill and submit this Repair form.
  2. Print the booking confirmation email.
  3. Package the Ford Focus and C-Max Power Steering securely with the confirmation email.
  4. Send the package via tracked courier (shipping instructions in the confirmation email).
  5. After testing, we’ll call you with the results. If faulty and you choose to rebuild, payment is taken over the phone with a debit/credit card.
  6. We then rebuild and return the Ford Focus and C-Max Power Steering with an unlimited mileage warranty.

For further information, please Contact AUTOTRONICS at 0116 276 7054 or email us at [email protected] for expert assistance. Our experienced engineers are here to solve all your queries and provide top-notch services.

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Power Steering

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